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Hi,

I've installed File Manager 3.8 (260 and 261) on WinXP sp2 (french) and i've the same error :

if i want to use the auto login feature, the auto upload file in file manager does not work. I've to manually disconnect and reconnect . Here are the steps to reproduce :
- start filemanager and check the auto login options
- restart windows
- start filemanger and create a new doc
- add some text, save the doc
- open the doc again from DriveHQ : the doc is blank, no text

If i manually disconnect and reconnec, it works. When I save the file in word, the file is correctly uploaded.

Is there something wrong ?

regards

11/16/2007 1:37:17 AM

To edit a file and save the file directly to DriveHQ online storage, you must open the remote file from DriveHQ FileManager. The file is automatically downloaded and cached in a local cache folder. It then launch external application such as Word to edit the file. When finished, simply save the file in teh cache folder, it will be automatically sync-ed back to DriveHQ.com online storage.

If it does't work, please provide more info. You can also use the Folder Synchronization feature to sync local and remote folders.


Reply
11/18/2007 6:53:15 AM

User: DriveHQ Webmaster  -  11/18/2007 6:53:15 AM

To edit a file and save the file directly to DriveHQ online storage, you must open the remote file from DriveHQ FileManager. The file is automatically downloaded and cached in a local cache folder. IMore...
Yes, this is what i do.

But if i use the auto logon feature, it doesn't work.
If i disconnect and reconnect then it works.

How to can i help you to resolve this issue ? Logs ?

Regards.




Reply
11/19/2007 12:28:34 AM

User: svivien  -  11/19/2007 12:28:34 AM

User: DriveHQ Webmaster  -  11/18/2007 6:53:15 AM

To edit a file and save the file directly to DriveHQ online storage, you must open the remote file from DriveHQ FileManager. The file is automatically downloaded and cached in a local cache folder. IMore...
Yes, this is what i do.

But if i use the auto logon feature, it doesn't work.
If i disconnect and reconnect then it works.

How to can i help you to resolve this issue ? Logs ?

Regards.



Sorry we cannot duplicate the problem. Could you please try our folder synchronization feature? Just select a folder in FileManager and click on the Synchronize button.

 


Reply
11/20/2007 9:41:38 PM

User: DriveHQ Webmaster  -  11/20/2007 9:41:38 PM

User: svivien  -  11/19/2007 12:28:34 AM

User: DriveHQ Webmaster  -  11/18/2007 6:53:15 AM

To edit a file and save the file directly to DriveHQ online storage, you must open the remote file from DriveHQ FileManager. The file is automatically downloaded and cached in a local cache folder. IMore...
Yes, this is what i do.

But if i use the auto logon feature, it doesn't work.
If i disconnect and reconnect then it works.

How to can i help you to resolve this issue ? Logs ?

Regards.



Sorry we cannot duplicate the problem. Could you please try our folder synchronization feature? Just select a folder in FileManager and click on the Synchronize button.

 

ok, i will try this feature.

I've reproduced the issue with 2 differents PC.
It may be related to the OS/ MSWord language, not english but french.

Reply
11/21/2007 2:17:10 AM

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