User: 2tokemin - 1/6/2007 5:39:52 PM
User: DriveHQ Webmaster - 1/6/2007 1:04:45 AM
Hi, could you tell us more info about the problem?
Please note by default, all your files are secure and private. They cannot be directly linked from other web pages / websites. However, you can pu
More... Hey,
Thanks for getting back so quick. I have published my shows and used that link to try to create a podcast. I am not having much luck. I have also tryed to have my show up on my website as backgr
More...Hi, please check two things that might have caused the problem:
(1) Your file name contains Spaces or other "problematic" characters. Note DriveHQ itself supports "spaces" in URLs; but when you link from other websites, many other websites don't allow Spaces in URLs. So you can rename your files, or use Safe URLs, which can be generated by using DriveHQ FileManager 3.5
(2) I see your account has a negative cash balance. DriveHQ usually gives 1 month grace period. After that, your files cannot be downloaded any more by yourself or others. All other features should work just fine. So far, we never delete customers files even if the account is overdue.
If you still have problem, please tell me which URL you have problem with. Make sure it is a Publish URL; not a private URL, which expires after the session times out or log-off.