I have searched and cannot locate a way to actually contact support for this service. Does it exist? or do they just take your money and your on your own?

 Penkidder, 

Sorry to hear you are experiencing difficulties navigating our site. We have double checked all our pages and have confirmed that everything is accessible, so any error you are receiving would be device or network specific. Please reach out to us at support@cameraftp.com if you need further assistance. 

Best,
CameraFTP Support
www.CameraFTP.com