x
Yes No
Do you want to visit DriveHQ English website?
CameraFTP Support Forum \
Reply
Read/Reply : 801/1

 Im getting a perpetual wheel and message 'waiting for new data' instead of the video playing


4/10/2019 10:44:54 AM

Please click the folder icon below your camera thumbnail (in My Cameras page). You will see all image/video files uploaded by your camera. In your case, your camera has only uploaded one image.

Please verify that your camera is configured correctly. CameraFTP Viewer does not connect to your camera; instead, it connects to CameraFTP server and plays the recorded footage. It is easier and more secure as your camera does not need to be exposed to the Internet. However, your camera must be able to upload footage to CameraFTP cloud server.

 

 

 

 


Reply
4/10/2019 12:02:20 PM

Quickly Reply
Top

Please logon and reply, Not CameraFTP Member?



Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003