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1/27/2025 11:20:46 PM

Please tell us which web browser you use and on which OS platform. The interface is optimized for PCs and MACs. You should be able to compose a message on PC or MAC, see the screenshot below. Otherwise, you can send an email to us directly. 


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1/28/2025 8:25:07 AM

 laptop win 10 pc.  probaly pc bogged down from way too many Chrome browser tabs open. Somehow this reply window is working

I;m trying to get at least 4 cams working to watch my house when we're away. . Older Panasonic & D-link. BL-c10a, BL-c20 and some other Panasonics . of the same vintage/family, & D-Link DCS 930L.

I;m working on it

My free trial is over. I have one can set to ftp,on timer but Cameraftp is showing multiple motion detection events. I may have at one point had the cam set for motion detection. At one point after I added a name in the camera, it was showing up as 2 cameras

 From previour experrience with no longer working manufacturer provided DDNS. Motion detection on outdoor cameras sends thousands of images, I can no londer get email images from the cams. The panasonics dont support SSL for email

I'm still working out issues with camera connections, wifi, wifi extender, or wired, fuzzy image from one can in a backyard shed looking through a window. Cams have been in use for years with the no longer working DDND or email. Never been relible for more than a frew weeks, if lucky.

I don't expect to stop an intruder. I want to be able to remotly see that nothing has happened. One indoor cam will have a view of a thermometer in it's field of view. 

I'm thinking 4 cameras, FTPing 640x480 images once a minutet will work at reasonable cost. My intrrnet id DSL over a land line. up to 6 or 7 whatever the units per second are, 

Really only need this when we're away, like a winter travel month and a summer.fall travel month. Otherwise were retirees at home. I wonder if it's all set up, service can be  suspended and starting again. without reconfiguring everything. . But if it's like $6 a month i don't care it it needs to stay

So. I;m working on it. I should be subscribing at some level soon. I need it working in February


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1/28/2025 10:53:45 AM

Based on your information, the cost will be only $1.50/camera/month. So for 4 cameras, it will be only $6/month. If you order yearly, the price is even lower at $60/year.

Users can sign up, order or cancel online themselves very easily. However, please note CameraFTP is a cloud service provider. It cannot remotely control or configure your camera. You need to configure the cameras yourself based on the instructions online. Please visit www.cameraftp.com, click Cameras. You can see a lot of camera brands/models. Even if your brand/model is not listed, please read a few Setup Guide documents. The steps are often similar.

(Based on the plan level, sometimes we can offer remote desktop support via DriveHQ Team Anywhere. However, you must be able to connect to your camera's configuration interface from a PC. We can then remotely connect to your PC and configure the camera from your PC).


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1/28/2025 1:11:06 PM

 Why do I keep seeing repeated "Motion Detected on Camera" on Event Center? The camera is set on timer. No motion notification is enabled.

just changed cam to one image per hour. but the goal id 4 o5 5 cams, 1 image per minute.  .


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1/29/2025 10:58:04 AM

 clarification 4 or 5


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1/29/2025 10:59:36 AM

If you use a regular IP camera (NVR), the actual motion detection is performed by the device. If a device is set for motion-triggered recording, and if it uploaded an image/video after "x" minutes of no activities, then it is treated as a motion event by the server. You can customize the motion detection interval ("x" minutes). To lower the frequency, you can set a longer interval.

You can also disable motion alerts completely, or set a motion alert schedule so that you will not receive any alerts during the night time. Please see the screenshot below. It has some other options as well, such as: Daily camera reports and camera offline notification (email me if this camera has no activities for 6 hours)


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1/29/2025 11:15:19 AM

User: CameraFTPSupport  -  1/29/2025 11:15:19 AM

If you use a regular IP camera (NVR), the actual motion detection is performed by the device. If a device is set for motion-triggered recording, and if it uploaded an image/video after "x" minutes of no activities, then it is treated as a motion event by the server. You can customize the motion detection interval ("x" minutes). To lower the frequency, you can set a longer interval.

You can also disable motion alerts completely, or set a motion alert schedule so that you will not receive any alerts during the night time. Please see the screenshot below. It has some other options as well, such as: Daily camera reports and camera offline notification (email me if this camera has no activities for 6 hours)

To the best of my understanding. my camers is not set send on motion detection, camera is not set to send notification of motion detection triggers. Motion detection trigger alerts can only be enabled to be sent via email. The camera allows 5 individua different triggers. All but the one set for FTP are disabled. A trigger can be set for Save to internal memory, email send or ftp. Motion alerts via email is a separate setting.for each of the 5 possible trigger setups.

The camera is sending images. CameraFTP is recognizing sent images as motion detection allert

Maybe this is just the way the system responds because I have not yet set up a subscription & payment method. Hope to do that this evening. 

I'm working outside on this warm day triming branches in the line of sight of a camera and trying to clean the outbuildind window.

I'm not entire sure I understand how my physical camera is tied to a My Cameras setup on the CameraFTP page. I set up one camera, seemed to work. than I asigned the camera a name, Then CameraFTP was showing 2 cameras. That's not happening now. Only one camera was sending. Only one Default camera shows up on My Cameras.

 


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1/29/2025 12:46:31 PM

User: Johnny37  -  1/29/2025 12:46:31 PM

User: CameraFTPSupport  -  1/29/2025 11:15:19 AM

If you use a regular IP camera (NVR), the actual motion detection is performed by the device. If a device is set for motion-triggered recording, and if it uploaded an image/video after "x" minutes of no activities, then it is treated as a motion event by the server. You can customize the motion detection interval ("x" minutes). To lower the frequency, you can set a longer interval.

You can also disable motion alerts completely, or set a motion alert schedule so that you will not receive any alerts during the night time. Please see the screenshot below. It has some other options as well, such as: Daily camera reports and camera offline notification (email me if this camera has no activities for 6 hours)

To the best of my understanding. my camers is not set send on motion detection, camera is not set to send notification of motion detection triggers. Motion detection trigger alerts can only be enabled to be sent via email. The camera allows 5 individua different triggers. All but the one set for FTP are disabled. A trigger can be set for Save to internal memory, email send or ftp. Motion alerts via email is a separate setting.for each of the 5 possible trigger setups.

The camera is sending images. CameraFTP is recognizing sent images as motion detection allert

Maybe this is just the way the system responds because I have not yet set up a subscription & payment method. Hope to do that this evening. 

I'm working outside on this warm day triming branches in the line of sight of a camera and trying to clean the outbuildind window.

I'm not entire sure I understand how my physical camera is tied to a My Cameras setup on the CameraFTP page. I set up one camera, seemed to work. than I asigned the camera a name, Then CameraFTP was showing 2 cameras. That's not happening now. Only one camera was sending. Only one Default camera shows up on My Cameras.

 

How can I set up for some camers on timers and some on motion detection? Seem like they all have to be configured the same, do I need seperate accounts? 


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1/29/2025 12:53:58 PM

>>> How can I set up for some camers on timers and some on motion detection?

You just need to order multiple subscriptions with different recording parameters. For example, you can order a continuous image recording plan (i.e. the camera will upload periodically at 1 image per x seconds based on the timer); you can then order a motion-recording plan (i.e. the camera will upload at 1 image per x seconds only when it detects a motion).

Before you configure your camera, please log in to www.cameraftp.com website, go to My Cameras page, click Add to add a camera (folder). then click the Settings icon below the camera thumbnail. It will display the Camera Properties page. You can find the detailed FTP (and SMTP) information to be configured to your camera.

It is important to use the correct FTP password when configuring your camera. Each camera license includes a different FTP password. Please make sure each camera is bound with a camera license. Note the system cannot automatically configure your camera device. You need to configure your device based on the FTP information provided in the Camera Properties page. If each camera device is configured this way, then they will upload to different camera folders.

 

 

  


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1/29/2025 1:08:29 PM

I may have used the CameraFTP webpage password for the Camera FTP settings. I think there was another password specfied in CameraFTP's page of suggested camera settings. 


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1/29/2025 1:53:42 PM

User: CameraFTPSupport  -  1/29/2025 1:08:29 PM

>>> How can I set up for some camers on timers and some on motion detection?

You just need to order multiple subscriptions with different recording parameters. For example, you can order a continuous image recording plan (i.e. the camera will upload periodically at 1 image per x seconds based on the timer); you can then order a motion-recording plan (i.e. the camera will upload at 1 image per x seconds only when it detects a motion).

Before you configure your camera, please log in to www.cameraftp.com website, go to My Cameras page, click Add to add a camera (folder). then click the Settings icon below the camera thumbnail. It will display the Camera Properties page. You can find the detailed FTP (and SMTP) information to be configured to your camera.

It is important to use the correct FTP password when configuring your camera. Each camera license includes a different FTP password. Please make sure each camera is bound with a camera license. Note the system cannot automatically configure your camera device. You need to configure your device based on the FTP information provided in the Camera Properties page. If each camera device is configured this way, then they will upload to different camera folders.

 

 

  

OK. I just re read and absorbed where you said:

"It is important to use the correct FTP password when configuring your camera. Each camera license includes a different FTP password. Please make sure each camera is bound with a camera license. Note the system cannot automatically configure your camera device. You need to configure your device based on the FTP information provided in the Camera Properties page. If each camera device is configured this way, then they will upload to different camera folders."

I was doing it wrong

 

 


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1/29/2025 8:04:49 PM

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