Compro Comprehensive Services - Support
Software Maintenance
Real-Time Alpha Software Support
Total System Support (TSS) - Available for LCRS products only
Premier Software Support (PSS)
Standard Software Support (SSS)
Software Update Service (SUS)
Mature Software Support (MSS)
Compro Real Time Computing presently offers a building block approach to service for the Alpha product line.
Software Update Service
- Updates to software on CD-ROM media
Software Support Services
- Advisory and Remedial Software Support
- Electronic access to software databases
- Right to Use new versions of Operating System
- Customer does not receive updates to software
- Compro will not support any software that is behind by two revisions.
Software Node Services
- Extends Software Support Services to Nodes
Layered Product Support
- Extends Software Support Services to Layered products.