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Hi,

I have used drivehq email for years. I have had a problem with spam but lately it has gone ballistic, with 175 just for today! Drivehq does a reasonable job at trapping them but unfortunately also traps non spam email as well. I have to browse through the crud just to be sure that there are no "proper" emails. One particular valid sender is repeatedly trapped even though I have repeatedly marked it as non spam and have set it up in the allowed emails section. I think I will have to abandon this account and move over to another provider as it's getting to be  a real pain in the a**.

Just thought I would share this with you to see if anyone else has this problem, and more importantly, know how to fix it! 


10/7/2010 7:41:46 AM

 We have noticed the problem. In the last couple days, DriveHQ email server received a lot of spam emails. We are checking why these emails were not filtered. We expect to resolve the problem in about 1 week. In the meantime, spam activities usually don't last for a long time.


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10/9/2010 12:27:26 AM

User: DriveHQ Webmaster  -  10/9/2010 12:27:26 AM

 We have noticed the problem. In the last couple days, DriveHQ email server received a lot of spam emails. We are checking why these emails were not filtered. We expect to resolve the problem in about 1 week. In the meantime, spam activities usually don't last for a long time.

Thanks for the reply. I look forward to getting this resolved.

What about the inconsistencies in the spam filter operation? I have had to switch it off and redirect my mail to another provider to filter it. I then have to check it on drivehq every so often to see if something has been missed.

I would rather just use drivehq. A quick option to to block a sender or domain would be ideal. It would also help you cut down on the spam wouldn't it? That is how my other email provider works and it works brilliantly.


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10/9/2010 3:05:04 AM

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