x
Yes No
Do you want to visit DriveHQ English website?
Forum Index \ DriveHQ Customer Support Forum \
Reply
Read/Reply : 31849/2

We were having connectivty issues the last thursday and friday.

and we would like to know if is the service that u guys give becase is not acceptable.

Uptime 97.4617% [5 d 21 h 58 m]
Downtime 2.5383% [3 h 41 m 52 s]
Uptime&Downtime Total 6 d 1 h 40 m [=100% coverage]
Uptime Coverage Since 9/27/2011 1:09:16 PM [6 d 2 h 23 m ago]

imageshack.us/photo/my-images/600/ftpdrivehq.png/


10/3/2011 2:39:00 PM

Thank you for reporting the problem and sorry for the inconvenience. For the last few days, our colocation / network provider Hurricane Electric was hit with a massive DDoS attack, which affected their core routers performance. DriveHQ servers and systems were fine by themselves. Unfortunately, Hurricane Electric's network problem also affected us. So you might experience intermitten network problems for the last few days. The problem seems to be fixed now. For more information, you can also visit Hurricane's Twitter updates: http://twitter.com/#!/henet


Reply
10/4/2011 5:26:35 PM

Just want to further explain what is DDoS: http://searchsecurity.techtarget.com/definition/distributed-denial-of-service-attack

A DDoS attack usually does not cause any security issues. It only causes the targetted website / device (in this case, Hurricane's core routers) to be overloaded with million of requests.


Reply
10/4/2011 5:37:18 PM

Quickly Reply
Top

Please logon and reply, Not DriveHQ Member?



Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003